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Hi Silver · Care AI Agent

Never alone, always together,
kept safe to the very end

Never alone, With whole time, Kept to the end...

An endless Agent that goes on to the end of the life cycle and beyond the funeral.It is the bridge between online and offline, between digital data and documents and legacy.

Download Hi Silver AI AgentView servicesHi Coffer AI
Why now

The data of dying alone

Reducing these numbers is the first job of Hi Silver AI.

3,924 people

Lonely deaths in 2024

60%

Share aged 50 to 69It is not only a problem of old age.

43.1%

Share first discovered by the landlordThe landlord finds out before the family.

Source: Ministry of Health and Welfare, Lonely Death Survey (2024)

Motto

What the three phrases mean

We accompany older adults, people in the presenile stage, middle-aged people and their families in daily life, medical care and preparation, to the very end of the life cycle.We sense unfortunate situations early, respond to prevent them, and think beyond the boundary of the aftermath.

Never alone,

Never alone,

We look in on your well-being and changes in daily life.We verify warning signs and work out prompt preventive/preparatory measures.We become the guardian. (Care)

Always together,

With whole time,

We keep up with daily check-ins and medication together.We prepare medical, insurance and financial documents together.We stay by your side to prepare for the presenile stage and dementia. (Companionship)

Kept safe to the very end

Kept to the end...

We record and keep everything with a digital vault.It opens only to the people you designate.We keep our promise to the end. (Execution)

Funeral · Bridge

Funeral: beyond the end

Even when death comes without warning, the funeral and the belongings must still be taken care of by someone.Information and data the deceased could not dispose of remain among the belongings.Advance measures made in life, such as wills, trusts and mandates, and their records · evidence are urgently needed.

StageOfflineOnline · Hi Coffer
Advance measuresWill, trust and mandate documents
Funeral wishes and life-sustaining treatment wishes
Online · Hi CofferCopies and evidence kept in the vault
Authenticity checked by the original's fingerprint
DeathDeath certification and laying-outOnline · Hi CofferNotice to designated persons (notification verified)
Delegation · succession of legal status (procedure agency)
FuneralFuneral hall, funeral director, cremation, enshrinementOnline · Hi CofferClosure and containment/control
Pre-arranged procedures and costs, entrustment/deposit/trust
(escrow)
Sorting belongingsSorting, keeping and disposing of belongingsOnline · Hi CofferSorting digital belongings on phones, PCs and USB drives
List of information not yet disposed of (handover measures)
After-death settlementAdministrative, inheritance and trust executionOnline · Hi CofferNotarized/supporting documents · storage (end-to-end)
Access by designated persons (jury)

Hi Coffer

OnlineDigital asset sorting/classification · storage/preservation, two-way protocol(quantitative)

Hi Silver

Online · offlinePeople · institutions · documents · on-siteHybrid bridge(qualitative)

HIVEN

Care · preparation · deathbed · funeral · belongings · after-death disposal, organized and managed to the end of rights/responsibilities.

Systems to cover before and after the funeral

We gather scattered information in advance, so no one searches for it when the time comes.

SystemCurrent statusHi Silver AI
Advance directive on life-sustaining treatmentOver 3 million registrants (Aug. 2025, National Agency for Management of Life-Sustaining Treatment)Hi Silver AIRecords registration status in the ending note · Guidance on registration institutions
Funeral mutual aid contracts11.31 million contract holders · KRW 11.3544 trillion in prepayments (end of Mar. 2026, Korea Fair Trade Commission)
Companies must protect at least half of prepayments
Hi Silver AIKeeps the contract in the vault · Passes it to designated persons so the family knows of every contract
Cremation bookingOnline booking via the e-Sky funeral information system (e하늘 장사정보시스템)Hi Silver AIGuidance on booking order · Passing on the deceased's wishes (cremation, enshrinement, natural burial)
Funeral benefit · Emergency welfare funeral expensesAbout KRW 800,000 on the death of a recipient (2026) · Apply at the administrative welfare centerHi Silver AIGuidance on eligibility and documents
Public funerals6,139 unclaimed deaths in 2024; 76% of them had family who delegated the funeralHi Silver AILeaving funeral wishes and people to contact in advance, so no one departs alone

After-death checklist (contract/agreement)

We guide the bereaved family through tasks that are easy to miss, according to deadlines and legal grounds.

TaskDeadline · RequirementBasisHi Silver AI
Death reportFact of death | within 1 month of learning of it
Obligation to report | relatives living together
Act on the Registration of Family Relationships
Articles 84 and 85
Hi Silver AIDeadline reminders · Document guidance
Issuing medical recordsPrimary guardian | family
Patient consent form · proof of kinship
Medical Service Act, Article 21Hi Silver AIList of required documents · Issuance guidance
Indemnity insurance claimElectronic transmission from hospitals, clinics and pharmacies to the insurerComputerized indemnity insurance claimsHi Silver AIMatching contracts and receipts · Claim preparation
Integrated inheritance property inquiryWithin 1 year from the last day of the month of death
Can be applied for together with the death report
One-stop Safe Inheritance Service (안심상속 원스톱서비스)Hi Silver AIApplication order and deadline reminders
Checking wills, trusts and mandatesAccess by designated personsRecords the person left in advanceHi Silver AIDigital vault preserved records/assets: evidence·provision
Online/offline estate cleanupPhone·PC·USB·SNS·email account deletion·legacy distribution·memorialScreened/selected disposal
method · procedure
Hi Silver AIUnprocessed/disposal list·information·sorting·destruction

※ Hi Silver AI : no agency for legal·administrative procedures; guidance on deadlines·documents

Sorting belongings, offline and online together

Things in the home and records on phones and PCs are sorted separately, but the deceased's wishes are one.Using the list left during life, the site and the digital side are sorted in the same order.

StageOffline (on site)Online (digital)Hi Silver AI · Hi Coffer AI
Preparation during lifeLocation of valuables, bankbooks, securities and contracts
Wishes to keep, donate or discard
Phone legacy contact designation (Samsung up to 5 people · Apple)
Memorial or deletion wishes for each account
Hi Silver AI · Hi Coffer AIBelongings list and digital legacy list kept in the vault · PCs and USB drives classified with Hi DAM
CheckingRented or owned home · Confirming acceptance, renunciation or qualified acceptance of inheritanceLocked phone → hard to unlock without prior designationHi Silver AI · Hi Coffer AIPassing the list to designated persons · Guidance on the order of checks
Sorting · SearchingConsultation and site inspection → sorting into keep, donate and discard
Finding wills, valuables and documents
Backing up photos, contacts and documents · Cancelling payments and subscriptionsHi Silver AI · Hi Coffer AIMarking missing items and documents against the list · Keeping handover photos as evidence
Clearing · CleaningSpecial cleaning · Restoration upon judgment/orderDisposing of PCs, USB drives and cloud data · Account memorial or deletionHi Silver AI · Hi Coffer AIRecording whether the disposal method set by the deceased was followed
When no one claims the deceasedLocal government support for sorting belongings
Belongings kept during court proceedings
No legal basis for handling digital belongingsHi Silver AI · Hi Coffer AIDesignate persons in advance to prevent dying unclaimed
  • Sorting belongings is a field without qualification standards or guidelines yet. On site, neighbors sometimes take items first.
  • A bill to amend the Lonely Death Prevention Act, under which the state and local governments would support sorting belongings and special cleaning after unclaimed lonely deaths, was introduced (June 2026).
Service

What Hi Silver AI does

It does not judge·diagnose, and it does not intervene.By the user's decisions and choices, it gathers and organizes records, and guides/supports.

1

Medical visit preparation

Summarizes·provides medication·test·symptom changes as documents needed for medical care.

2

Insurance claim preparation

Gathers medical bills, itemized statements and diagnoses, checks them against your insurance contracts, and then points out the items eligible for claims.

3

Presenile stage and dementia preparation

Records changes in daily life and guides you to where you can get screened.
Helps prepare a digital legacy list, a dementia safety trust and guardianship consultations.

4

Caregiver connection

Within the scope you consent to, sends caregivers a summary of check-ins, medication and appointments.

5

Putting affairs in order

Organizes digital assets, stores them in the vault, and prepares access by designated persons.
Guides you in advance to designate a phone legacy contact (Samsung, Apple).

6

After-death preparation · Funeral

Sets in advance the emergency contact order, funeral arrangements and the people to contact.
If check-ins stop, it checks step by step and takes care of the funeral, the aftermath and the family.

Check-ins · Daily life

Holds scheduled check-in conversations.Notifies when something differs from usual.

Medication · Health records

Reminds you of medication times.Organizes blood pressure and blood sugar records into tables.

Who it serves

It starts with you and your family.It will expand to hospitals, care facilities and public institutions.

A day with Hi Silver AI

A day of the agent

Not a list of features: this is how it works every day.

Morning

Check-in and medication

Holds a check-in conversation and announces medication time. Records responses and whether medication was taken.

Daytime

Medical visit and schedule preparation

Checks hospital appointments and schedules, and makes a one-page summary to show at the visit.

Evening

Record keeping · Caregiver summary

Organizes blood pressure, blood sugar and medication records into tables, and summarizes only the consented scope for caregivers.

When there is no response

Step-by-step checks

Contact again → Caregiver check → Verify warning signs and work out prompt preventive/preparatory measures.
It protects lives through urgent crisis response (109↔112) linked with emergency and rescue services.

To the end

Funeral · After-death arrangements

Following the wishes set in advance, it notifies the designated people and cares for the funeral and the family’s well-being afterwards.

MyData

MyData

It supports close MyData cooperation across health (counseling records), medical and financial data.Originals stay in the Hi Coffer vault; Hi Silver AI manages where they are provided or entrusted.

CategoryDataUsed for
Health(counseling records)Depression, anxiety, panic disorder, sleep, addiction, dementia, etc.
Mental health counseling, treatment history, schedules, institution contacts
Depression and cognitive screening results from checkups
Welfare counseling history
Warning sign verification · Connection to 109 and mental health welfare centers
Presenile stage and dementia preparation · Connection to Dementia Care Centers (치매안심센터)
Caregiver connection (with your consent)
Medical(MyData)Treatment, diagnosis, prescription and test history
Medication and vaccination history
Medical visit preparation · Caregiver summary
Medical(documents)Medical bills, itemized statements, diagnosesInsurance claim preparation
Financial(MyData)Insurance contracts, pensions, account lists
Trust and guardianship documents
Claim guidance · Dementia preparation · Putting affairs in order

Health (mental health) network

From panic disorder, depression, anxiety and addiction to dementia, we connect you to public services so you do not endure alone.

Public serviceCurrent statusHi Silver AI
109 suicide prevention hotlineUnified in Jan. 2024 · 182,725 counseling sessions in 2024
Only about half of incoming calls were connected to counseling (2025)
Hi Silver AIVerify warning signs and take prompt preventive/preparatory measures · Connection after consent
Mental health crisis counseling 1577-019924 hours · Linked to mental health welfare centersHi Silver AILocal center contacts · Recording counseling schedules
Mental health tests in national health screeningDepression screening for ages 20–34 · every 2 years
Early psychosis screening added (from 2025)
Hi Silver AIYou choose which screening results to keep in the vault
National Mind Investment Support Program (전국민 마음투자 지원사업)8 professional counseling sessions (can be extended by 8 more)
Recipients · near-poverty groups: no co-payment
Hi Silver AIGuidance on referral routes and application documents · Managing counseling schedules
Dementia Care Centers (치매안심센터)Dementia screening and counseling by city, county and districtHi Silver AIRecording changes in daily life · Preparing screening appointments
  • Data is received only through the legally designated channels (APIs), at your own transmission request (Personal Information Protection Act, Article 35-2). No scraping is used.
  • Medical records received through the My Health Record app (나의건강기록) can also be selected and placed in the vault.
  • Only the counseling content you choose is kept in the vault.
  • Passwords, certificates and card numbers are not stored.
How it runs today

How hospitals and public services operate today

The real environment and infrastructure govern the system.Rather than building anew, we aim to connect through channels that already exist. (Hope)※ Absence of a regulatory sandbox

If 'hospital information system (HIS)' medical records were shared...

SystemWhat it does inside the hospitalSo it can meet Hi Silver AI (in progress)
HIS
Hospital information system
An integrated system that ties together administration, treatment, nursing and tests around the order communication system (OCS)So it can meet Hi Silver AI (in progress)No direct access · Received only through documents the hospital issues and standard channels
OCS
Order communication system
Sends doctors' orders to test, pharmacy and nursing departments · Shortens waits for payment and medicationSo it can meet Hi Silver AI (in progress)Prescription and medication history → Medication reminders · Visit summary
EMR
Electronic medical records
Computerized medical records · Automated insurance claims · Charts linked with imaging systemsSo it can meet Hi Silver AI (in progress)Diagnosis and test history → Received as medical MyData
PACS
Picture archiving and communication
Images from imaging devices are read and stored immediately · Film-free careSo it can meet Hi Silver AI (in progress)Copies of imaging reports → Kept in the vault
P-HIS
Cloud hospital information system
Developed by 14 medical institutions and ICT companies including Korea University Medicine (Ministry of Science and ICT, Ministry of Health and Welfare)
38 standard modules · 89,004 clinical terms and codes standardized · International interoperability certification
3 Korea University hospitals converted; about 90 primary care institutions supplied (Dec. 2021)
So it can meet Hi Silver AI (in progress)The more cloud hospitals use standard codes, the easier hospital partnership integration becomes · Priority partnership candidates
Cloud HIS for public medical centersMinistry of Science and ICT · KRW 15 billion in 2026 · Development and demonstration through 2027
From 2028 at the National Medical Center, replacing the EMR, OCS and PACS of 37 regional medical centers with SaaS by 2030
So it can meet Hi Silver AI (in progress)Standard data from public hospitals · B2G linkage candidates
AdministrationRegistration, payment, fee calculation, certificate issuanceSo it can meet Hi Silver AI (in progress)Receipts, itemized statements, diagnoses → Insurance claim
  • 34,958 clinics (Mar. 2023) use EMRs from many vendors. There are no official market share statistics.
  • EMR structures differ by vendor, making integration hard even within a hospital; recently the direction has shifted to exchanging data through APIs.
  • The services doctors most want linked to EMRs were booking, registration and payment (26.35%), blood sugar and blood pressure devices (20.35%), and checking test results from other hospitals (15.93%) (2023 survey of 1,030 doctors). This is where Hi Silver AI's hospital partnerships (B2B) fit.

1. Medical record management (hospital records systems · EMR)

ItemHow it operatesHi Silver AI
Retention periodMedical charts and surgical records 10 years · Patient registers, test findings, images and nursing records 5 years
Copies of medical certificates 3 years · Prescriptions 2 years (Enforcement Rule of the Medical Service Act, Article 15)
Hi Silver AIKeeping your own copies in the vault before hospital records disappear after the period
Electronic medical records (EMR)4,057 certified medical institutions, 11% of all 36,234 (Sept. 2025)Hi Silver AIInstead of each hospital's different system, only records received through standard channels are organized
When a hospital closesTransferred to the public health center · Medical record storage system in official operation (from July 21, 2025)Hi Silver AIRecording where to look even if your hospital closes
Exchange between hospitalsMedical information exchange: referral letters · return letters · medical record summaries · imaging reportsHi Silver AIDocuments received at transfer or discharge are reflected in the one-page visit summary
Personal access · CopiesPatients may request access and copies; families need a consent form and proof documents (Medical Service Act, Article 21)Hi Silver AIList of request documents · Preparing delegation to designated persons

2. How medical MyData services work

ItemHow it operatesHi Silver AI
My Health Record app (나의건강기록)Health Information Highway · 1,269 providing medical institutions (including 47 tertiary general hospitals, Dec. 2025)
Viewing, saving and sharing diagnosis, prescription, test and surgery history · FHIR-standard cloud (hub: Asan Medical Center, Seoul)
Hi Silver AIYou choose which received records to place in the Hi Coffer vault
Right to request transmissionFrom Mar. 2025 · Health and medical sector first (KDCA · National Health Insurance Service · HIRA · tertiary general hospitals)Hi Silver AIReceived only at your request
Right to download one's own informationExpanded from medical and telecom to all sectors (Enforcement Decree, Feb. 2026) · Direct download from public institution websites (from Aug. 2026) · Private sector (from Feb. 2027)Hi Silver AIDownloaded files are kept in the vault as they are
Transmission channelTransmission to yourself or a third party · Via specialized intermediary institutions · API only, scraping prohibitedHi Silver AIConnection as an official recipient after meeting registration requirements (phased)

3. Community care · End of life · Funeral services

ItemOperationsHi Silver AI
Integrated careAct on Integrated Support for Community Care, including Medical and Long-term Care, in force (Mar. 27, 2026)
Care needs assessed before discharge → connection to the local government's dedicated desk
Hi Silver AITakes over medication, schedules and caregiver reports after discharge
Long-term care home medical centers344 centers in 195 cities, counties and districts (Jan. 2026) · Doctor visits monthly, nurse visits twice a monthHi Silver AIOrganizing visit schedules and records · Sharing with family
Home-based hospice40 medical institutions · 2,042 users (Sept. 2025)Hi Silver AIRecording life-sustaining treatment wishes · Preferred place of death
Funeral services358,569 deaths in 2024 · 400 cremation furnaces · Cremation rate 94.4%Hi Silver AICremation booking order · Passing on funeral wishes

Figures are as of the dates shown and will be updated when official releases change.

Hi Silver AI Agent

Agent structure

Every request and answer passes through the supervisory AI.We verify warning signs and work out prompt preventive/preparatory measures.

Users (individual · caregiver · institution)
Supervisory AI (guardrails) · Emergency → 119 · Crisis → 109 · Assessing risk/emergency situations → doctor or pharmacist · Finance → institution's main line
Hi Silver AI Agent
Putting affairs in orderDigital legacy listEnding note · Funeral
Check-in and daily life sensingCheck-in conversations · Change alerts
Health recordsMedication reminders · Record tables
Medical visit preparationOne-page summary
Financial and fraud protectionSuspected fraud alerts
Welfare guidance · Caregiver reportServices you can receive · Weekly summary
Connected to
Hi Coffer AIVault · Hi DAM classification · Original storage
Hospitals and care facilitiesMedical records · Documents · Caregiver report
Sensors and care devicesPartner device signal integration (planned)
  • Reports in a crisis/emergency are linked, even without the person’s consent, to 112 or
    the suicide prevention hotline (109)
  • Providing information without consent is the legal role of the police, fire services and suicide prevention centers; Hi Silver AI does not take over that role.
Landscape · Bridge

Connecting existing service(s)

Public and private services exist separately at each stage.Hi Silver AI does not replace them; it connects the gaps between them with your consent.

StageExisting servicesRemaining gapHi Silver AI connection
CareEmergency Safety Service (응급안전안심서비스; fire and activity detection, 119 connection, about 270,000 households)
AI check-in calls (local governments, telecom carriers, Naver CLOVA CareCall (클로바 케어콜), etc.)
Records are scattered across institutions and not linked to family or hospitalsHi Silver AI connectionCheck-in, medication and change records in one place · Caregiver summary within consented scope only
Crisis109 suicide prevention hotline · Mental health welfare centers
Police and fire services → information to suicide prevention centers (from Aug. 2022)
Hard for the person to reach out firstHi Silver AI connectionVerify warning signs and take prompt preventive/preparatory measures · 109 connection after consent
IsolationLonely Death Prevention Act (from Mar. 2024) · Local government identification of people at riskPeople in their 50s and 60s easily fall outside the identification netHi Silver AI connectionAvailable from middle age and the presenile stage · Linked to local government programs (B2G)
Dementia preparationDementia Care Centers (치매안심센터) · Dementia safety trust · Adult guardianshipAffairs are not put in order while cognition is intactHi Silver AI connectionRecording changes in daily life · Preparing screening, trust and guardianship consultations
MedicalMy Health Record app (나의건강기록; 1,269 providing medical institutions, Dec. 2025)
Right to request personal data transmission (from Mar. 2025)
Hard to use received records for visits, insurance and familyHi Silver AI connectionOne-page visit summary · Insurance claim preparation · Caregiver report
InsuranceComputerized indemnity insurance claims (hospitals from Oct. 2024; clinics and pharmacies from Oct. 2025)Matching against contracts and riders is left to the individualHi Silver AI connectionMatching contracts and documents · Guidance on claimable items
FuneralFuneral mutual aid · Funeral halls · Public funerals for the unclaimed deceasedThe family lacks the deceased's wishes, contacts and documentsHi Silver AI connectionFuneral wishes and people to contact set in advance · Notice to designated persons
Inheritance · AdministrationOne-stop Safe Inheritance Service (안심상속 원스톱서비스; integrated inquiry of finances, debts, taxes, pensions, real estate and vehicles)Application deadlines and order are not knownHi Silver AI connectionGuidance to apply together with the death report · Deadline reminders
Digital legacySamsung and Apple legacy contact designation · Kakao memorial or deletionWithout advance designation the bereaved cannot open them · No basis in Korean lawHi Silver AI connectionGuidance on designation during life · Digital legacy list · Storage in the Hi Coffer vault

Conditions of use for each service follow the operating institution's standards.

How it works

How it works

Steps 1–6 are getting started and recording;steps 7–12 are preparation and storage.Every step follows your own consent and decisions.

  1. Install · Consent
  2. Designate caregivers
  3. Start check-ins
  4. Import records
    MyData
  5. Medication reminders
  6. Check changes
  7. Medical visit preparation
  8. Insurance and welfare guidance
  9. Putting affairs in order
  10. Ending note
    Funeral · Emergency contacts
  11. Vault storage
    Hi Coffer
  12. Designated persons
    Annual review

No diagnosis

It does not judge diseases or values.It advises you to check with a doctor or pharmacist.

Warning sign verification · Prevention

It verifies warning signsand works out prompt preventive/preparatory measures.

Does not act for you

It does not act on legal, financial or administrative matters.It explains procedures and documents.

Records stay on your device

Health and financial records stay in the on-device vault.Originals are not sent outside.

Your consent comes first

Only the consented scope is shared with caregivers.Consent can be withdrawn at any time.

AI only guides

Answers generated by AI are labeled as such.You make the decisions.

Plan

Plans

Basic features are free.All features are provided free of charge to people in hardship (vulnerable groups).

CategoryIncludesTerms
Trial versionAll features of the beta (β) versionFree
BasicCheck-ins · Medication reminders · Visit preparation summary · Affairs listFree
Vulnerable groups(support)All features, including subscription featuresFree
Subscription(regular)Caregiver report · Hi Coffer vault · MyData link · Insurance claim preparationPaid
Institutions(contract)Management screens for hospitals, care facilities, funeral mutual aid companies and banksBy agreement
  • Supplied and provided by HIVEN.
Roadmap

Service roadmap

Phase 1 · Second half of 2027

Visit preparation · Insurance claim preparation · Putting affairs in orderThe trial version is distributed free of charge.

Phase 2 · Within 2027

Check-ins · fraud protection · pilot operation among caregivers.

Phase 3 · To be announced

Health records · Care device integration (planned)

The schedule will be announced after trial results and review of relevant laws.

Join

Join

Individuals · Families

Caregiver pre-registrationBe the first to hear about the trial release.

Pre-register →

Hospitals and care facilities

Post-discharge linkage · Caregiver reportLinkage for indemnity insurance claim preparation

Partnership inquiry →

Local governments · Public institutions

Linkage with lonely death prevention programsAll features free for vulnerable groups

Public partnership inquiry →
Why HIVEN

A team that knows both hospital systems and the funeral field

Public/medical IT·ICT career

Managing/operating medical record information at hospitals and clinicsWe know how medical data flows.

Funeral director

On-site experience of deathbed·funeral·belongings situationsWe respond with sincerity and a solemn manner.

One with Hi Coffer

Original information/records stay in the Hi Coffer vault;Hi Silver AI handles connection and execution.

Hi Silver AI Agent

HIVEN is with you so that the user’s records and wishes are kept to the end.